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Order Online
You can place an order via this site by making your selections and using the 'Add to Cart' buttons.
Upon checkout of your shopping cart, enter your delivery details to complete your order and select a payment option.
Security
When placing an order, your details are collected by a secure server using 128-bit SSL encryption, which means
all of your personal information is encrypted to protect your details from fraud.
Privacy
Any information we collect from you is for the sole purpose of processing
your order and will not be sold, exchanged, or otherwise disclosed to
anyone unless required by law.
Payment
All prices shown are in AUD$ (Australian Dollars). The default payment option is by credit card. We accept Visa or Mastercard. Your card will be charged upon order processing. We do not store credit card details. Australian customers can opt to pay via cheque, money order or electronic deposit if they prefer.
Shipping
We will dispatch goods within 48 hours of your payment/cheque clearance if all items are in stock, except during staff holidays when there may be an extra delay before delivery.
All items are shipped from Sydney, Australia.
We do not add any excess charges to your delivery costs. In fact, we offer a single low freight fee, regardless of quantity*.
The following freight fees apply.
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Within Australia
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Star Track |
$8 |
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Star Track will attempt to get a signature on delivery, though all drivers will be instructed to leave parcels at the letterbox/door if premises unattended, at the risk of the customer. You may prefer to have your order delivered to your work address.
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Express Post (Australia Post) |
$10 |
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Please allow 2-4 days for delivery.
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International
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Air Mail |
$12 |
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Please note that prices for all goods are in Australian dollars.
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Please allow 7-10 days for delivery.
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Unfortunately we cannot be held responsible for delays in the postal service for either local
or international customers. If you need your order for a specific date or day then please contact us directly to arrange a courier service.
Returns
If you are not satisfied with your order for any reason, we will gladly
exchange your purchase within 30 days of the delivery date. All items
must be returned in their original condition and packaging for an exchange
to be processed. Please ship items and receipt to:
Rock Your Baby Pty. Ltd.
2/12 Power House Lane
Katoomba NSW 2780
Australia
Exchanges will be made promptly upon
receipt of the merchandise. Please note, all exchanges not due to quality, must be sent with a self addressed pre-paid envelope.
*reasonable restrictions apply, contact us for details.
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